At Outlet Sport Top Bottom Store, we know that waiting for your new skate gear feels like watching paint dry on your freshly gripped deck. That’s why we’ve engineered a shipping system that’s as smooth as a perfectly waxed ledge – getting your streetwear essentials and protective gear to your doorstep with minimal fuss and maximum efficiency.
π Pro Tip: Want your gear faster? Opt for our Standard Shipping and check out with PayPal for lightning-fast processing. Our warehouse crew prioritizes PayPal orders because they know real skaters don’t like waiting.
HOW WE GET YOUR STOKE TO YOUR DOOR
STANDARD SHIPPING: FOR WHEN YOU NEED IT YESTERDAY
Carriers: DHL or FedEx (we choose the fastest option for your location)
Cost: $12.95 flat rate worldwide (except excluded regions)
Delivery Time: 10-15 days after dispatch
Best for: Riders who want their new kit before next weekend’s session or those ordering time-sensitive gifts
*Tracking number provided immediately after dispatch – watch your gear’s journey in real-time!
FREE SHIPPING: FOR THE BUDGET-CONSCIOUS RIDER
Carrier: EMS (reliable global postal service)
Cost: FREE on orders over $50
Delivery Time: 15-25 days after dispatch
Best for: Big orders (hello, full setup!), seasonal shopping, or when you’re stocking up on essentials
*Combine with friends to hit the $50 threshold and split the savings!
BEHIND THE SCENES: HOW WE MAKE IT HAPPEN
Our Kentucky-based warehouse crew (all skaters and riders themselves) processes orders within 1-2 business days – weekends excluded because even we need time to hit the park. Here’s our promise:
- π¦ Same-day dispatch for orders placed before 2PM EST (Monday-Friday)
- π Triple-checked packaging – because nobody wants a smashed helmet
- π Global reach with localized customs documentation to minimize delays
NO-FUSS RETURNS: SKATE OR EXCHANGE
Changed your mind? No sweat. We offer 15-day returns from the date you receive your gear. Just keep those tags on and email [email protected] with your order number. We’ll guide you through the simple process.
π‘οΈ Protection Promise: If any item arrives damaged (rare, but it happens), we’ll send replacements immediately – no need to return the damaged item. Your safety comes first.
GOT QUESTIONS? WE GOT ANSWERS
Hit us up at [email protected] – our customer service team (actual humans who skate) typically responds within 4 hours during business hours. Pro tip: Include your order number and a photo if it’s about a specific item.
Now get out there and ride – your new gear is waiting to hit the streets with you. π€
– The Sport Top Bottom Crew
