Privacy Policy

Last Updated: [Insert Date]

Hey riders! At Outlet Sport Top Bottom Store (“we”, “us”, or “our”), we take your privacy as seriously as we take helmet safety. This Privacy Policy explains how we collect, use, and protect your personal information when you visit sporttopbottom.com or make purchases from our online store.

1. Who We Are

We’re your go-to gear store for action sports enthusiasts worldwide (except some remote areas and parts of Asia). Our headquarters are located at 3186 Riggs Rd, Erlanger, US 41018.

2. Information We Collect

When you shop with us, we may collect:

• Order Information: Your name, shipping/billing address, payment details (processed securely through our PCI-compliant system), email, and phone number.
• Account Information: If you create an account, we store your login credentials and order history.
• Browsing Data: Information about how you use our site, including IP address, device type, and pages visited.
• Communications: Records of any emails or messages you send to our support team.

3. How We Use Your Information

We use your data to:

• Process and ship your orders for those fresh Tops, Bottoms, Helmets, and Pads
• Provide customer support when you need help
• Improve our website and product offerings
• Send you important updates about your orders (no spam – we promise)
• Prevent fraud and keep our systems secure

4. Data Sharing & Disclosure

We only share your information when absolutely necessary:

• Shipping Carriers: To get your gear to you
• Payment Processors: To securely handle transactions (remember, we never store full payment details)
• Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third-party marketers.

5. Data Security

We protect your data with the same level of care we’d want for our own gear:

• SSL encryption for all data transfers
• PCI-compliant payment processing
• Regular security audits
• Limited employee access to sensitive data

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with a data protection authority

7. Cookies & Tracking

Like most websites, we use cookies to:

• Remember what’s in your cart while you browse
• Understand how riders use our site to improve it
• Provide personalized recommendations

You can control cookies through your browser settings, but some features may not work properly without them.

8. International Data Transfers

Since we ship worldwide (with some exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this policy occasionally – we’ll post any changes here and update the “Last Updated” date. Significant changes will be communicated via email if we have your contact information.

Keep riding (and browsing) with confidence!
– The Outlet Sport Top Bottom Crew